Terms and Conditions

 

General terms and conditions online shop

the

ipuro GmbH

Lindleystraße 8D, 60314 Frankfurt,
registered in the commercial register of the Frankfurt District Court under HRB 141696, 
represented by the businessäftsfuDear Christian Gries,  
VAT identification number: DE367780065

- hereinafter “ipuro” or “us“ -  

 

§ 1 Scope, definitions 

(1)  The following general terms and conditions in the version valid at the time of the order apply to the sale of products via our online shop (“Online Shop General Terms and Conditions”). Differing general terms and conditions of the other contracting parties will not be recognized unless we expressly agree to their validity in writing.

(2)  The customer is a consumer to the extent that the purpose of the deliveries and services ordered cannot be predominantly attributed to his commercial or independent professional activity. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, acts in the exercise of their commercial or independent professional activity. The offer in our online shop is not aimed at resellers.

(3) We do not offer products for purchase by minors. If you are under 18, you may only use our online shop with the involvement of a parent.

(4) We are not obliged to conclude sales contracts with the customer again if the contractual relationship has proven to be uneconomical over a longer period of time due to a disproportionately high proportion of returns of ordered goods and further delivery without changing ordering behavior is no longer commercially reasonable. We therefore reserve the right, within the scope of contractual freedom, to exclude customers from further purchasing goods for this reason.

(5) We only sell all products in normal household quantities. This applies both to the number of products ordered within one order and to placing multiple orders for the same product, where the individual orders contain a standard household quantity.

 

§ 2 Conclusion of contract 

(1) You can select products from our range in our online shop and first place them in a so-called shopping cart without obligation using the “Add to shopping cart” button. By clicking on “Remove” you can remove the products from the shopping cart at any time. The presentation of the products in our online shop does not constitute a legally binding offer, but rather an invitation to place an order.

(2) By clicking on “Checkout” you will be taken to a page where you can log in, re-register or order as a guest. In the next step you can enter your delivery details and choose the payment method and billing address. You can cancel the order at any time by closing the browser window.

(3) By clicking on the “order with payment” button, you are making a binding offer to us to conclude a purchase contract in the form of an order for the goods contained in the shopping cart. However, the order can only be placed and transmitted if you accept these contractual conditions by clicking on the “Accept Terms and Conditions” button and thereby include them in your offer.

(4) We will then send you an automatic message by email confirming that we have received the order and listing its details (order confirmation). You can print out the order confirmation using the “Print” function. The order confirmation does not constitute acceptance of your offer, but is only intended to inform you that we have received your order.

(5) The purchase contract only comes into effect when

a. if we expressly accept the offer (e.g. through an order confirmation in a separate email), or

b. when we deliver the ordered goods and confirm shipping with a separate email (shipping confirmation).

In this email (order confirmation or shipping confirmation) or in a separate email, but no later than when the goods are delivered, we will send you the contract text (consisting of the order, general terms and conditions and order confirmation) on a durable medium (email or paper printout) (contract confirmation). The contract text is stored in compliance with data protection. If you do not receive an order confirmation or shipping confirmation within 5 working days, your offer will be considered rejected.

(6) Regardless of the right of withdrawal according to § 10 you can do yours Order fur a product before sending the corresponding oneöprevious order or shipping confirmationäYou can cancel your order at any time free of charge. 

(7)  The contract is concluded in German.

 

§ 3 Prices  

(1)  All prices stated in our online shop include the applicable statutory sales tax.

(2) Despite our efforts, the products in our online shop may be incorrectly priced. We verify prices when we process the order and before charging payment. If a product is mispriced and the correct price is higher than the price in our online store, we will contact you before dispatching the goods to ask whether you wish to purchase the product at the correct price or cancel the order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product without further ado.

 

§ 4 payment methods 

(1) The payment is processed via the payment service provider selected by you. The respective terms of use of the payment service provider, which are referred to during the payment process, also apply to payment processing. The chosen payment method may require a credit check.

(2) We offer the following payment methods in our online shop:

a.  PayPal: If you select the PayPal payment method, payment is processed via PayPal. During the ordering process you will be redirected to the website of the provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, identify yourself with your access data and confirm the payment instructions to us.

b.  Klarna (invoice, instant transfer, installment purchase): If you select a payment method, payment is processed via Klarna Bank AB.

c.  Credit card: We will charge your credit card after completing the ordering process.

(3) The payment process is authorized or triggered by the payment service provider before the contract is concluded. However, the payment process itself does not constitute acceptance of the customer offer. The contract is concluded exclusively in accordance with § 2 (conclusion of contract). 

 

§ 5 Purchase priceämaturity, delay 

(1) The purchase price is determined upon conclusion of the contract (§ 2) fällig.  

(2) If the payment processing initiated by the payment service provider before the due date fails, the claim to payment remains valid. In this case, you are obliged to make another payment no later than 14 days after the due date.

(3) You will be in default of payment if you do not pay the purchase price due within 14 days of the due date and receipt of a payment request. In the event of late payment, the statutory default interest applies. We are entitled to additionally demand a flat rate for late payment costs of EUR 40.00 from entrepreneurs in accordance with Section 288 Paragraph 5 of the German Civil Code (BGB).

(4)  The obligation to pay default interest does not preclude us from asserting further damages caused by default.

 

§ 6 delivery, shipping costs, Goods availabilityufeasibility 

(1)  The goods are dispatched by post. We bear the shipping risk if the customer is a consumer.

(2) Unless otherwise agreed, delivery will be made to the delivery address specified by you during the order process. However, we only deliver to customers who have their habitual residence (billing address) in one of the following countries and can provide a delivery address in the same country: Germany, Austria [_] [_].

(3) We always deliver goods offered as available within 3 – 5 working days. Delivery times specified by us are calculated from the time of our order confirmation or shipping confirmation, provided that the purchase price has been paid in advance. Working days include all weekdays with the exception of Saturdays, Sundays and public holidays at our headquarters in Niedernberg.

(4) The corresponding shipping costs are stated in the order form and are to be borne by you unless you exercise your right of withdrawal. From an order value of EUR 50.00 we deliver free shipping.

(5) On the online shop website you will find information about the availability of our products. If we discover during processing that the product you ordered is not available, we will inform you separately by email.

(6) We would like to point out that all information regarding the availability, shipping or delivery of a product is only estimated information and approximate guidelines. They do not represent binding or guaranteed shipping or delivery dates, unless this is expressly stated as a binding date in the shipping options for the respective product. The customer's legal claims remain unaffected.

 

§ 7 Retention of title

The goods delivered by us to the customer remain our property until full payment has been made.

 

§ 8 Sachmänail threadäperformance, guarantee 

(1) We are liable for material defects in accordance with the applicable legal regulations, in particular §§ 434 ff. BGB. Againstuabout entrepreneurs regardingägt the weightäDeadline for performance is from us delivered items 12 months. 

(2)  An additional guarantee only exists for the goods delivered by us if this was expressly provided in the order confirmation for the respective item.

 

§ 9 Liability 

(1)  Customer claims for damages are excluded. Excluded from this are claims for damages by the customer resulting from injury to life, body, health or from the violation of essential contractual obligations (cardinal obligations) as well as liability for other damages resulting from an intentional or grossly negligent breach of duty ipuro, his legal representatives or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.

(2)  In the event of a breach of essential contractual obligations, we are only liable for the contract-typical, foreseeable damage if this was caused simply through negligence, unless the customer is claiming damages due to injury to life, body or health.

(3)  The limitations of para. 1 and 2 also apply in favor of the legal representatives and requirementsuassistants from ipuro, if claimuche can be asserted directly against them. 

(4)  Which arises from para. 1 and 2 resulting liability limitationäNotices do not apply to this extent us has fraudulently concealed the defect or given a guarantee for the quality of the item. The same applies if we and the customer have reached an agreement about the nature of the item. The provisions of the Product Liability Act remain unaffected.

 

§ 10 Cancellation policy 

(1)  Consumers have a statutory right of withdrawal when concluding a distance selling transaction, about which we will inform you below in accordance with the legal model. The exceptions to the right of withdrawal are regulated in paragraph (2). A sample cancellation form can be found in paragraph (3).

In addition, from June 19, 2026, we will provide a legally compliant electronic cancellation option (cancellation button) on our website. You can use this to easily declare your revocation online.

The use of the cancellation button is voluntary and does not replace the possibility of declaring the cancellation by other means (e.g. by email).

 

Right of withdrawal You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. To exercise your right of withdrawal, you must contact us (ipuro GmbH, Lindleystraße 8D, 60314 Frankfurt am Main,customer service@ipuro.com,) by means of a clear statement (e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample cancellation form, but this is not mandatory, i.e. you can send us the sample cancellation form or another clear cancellation statement. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires. Consequences of revocation If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from you choosing a different type of delivery than the inexpensive standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We can refuse the refund until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days has expired. We will bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

(2)  We provide information about the sample cancellation form in accordance with the legal regulations as follows:

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)  

—  Onipuro GmbH, Lindleystraße 8D, 60314 Frankfurt am Main,customer service@ipuro.com 

—  I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

—  Ordered on (*) / received on (*)

—  Name of consumer(s)

—  Address of the consumer(s)

—  Signature of the consumer(s) (only for paper notification)

—  Date

(*) Delete what is not applicable

(3) If you finance this contract with a loan and later revoke it, you are no longer bound to the loan contract, provided that both contracts form an economic unit. This is to be assumed in particular if we are also your lender or if your lender requires our cooperation with regard to financing. If we have already received the loan when the revocation takes effect, your lender will assume our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or return.

(4) If you want to avoid a contractual obligation as much as possible, make use of your right of cancellation and also cancel the loan agreement if you also have a right of cancellation for this.

§ 11 Final provisions 

(1) The law of the Federal Republic of Germany applies to contracts between us and the customers, excluding the UN Convention on Contracts for the International Sale of Goods. The legal regulations regarding the restriction of the choice of law and the applicability of mandatory regulations, in particular the state in which the customer as a consumer has his habitual residence, remain unaffected.

(2)  If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and us is.

(3)  The remaining parts of the contract remain binding even if individual points are legally ineffective. In place of the ineffective points, the statutory provisions apply, if available. However, if this would represent an unreasonable hardship for one of the contracting parties, the contract as a whole will be invalid.

 

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